Q: Where are you located?
A: We're HQ'd in Seattle, WA, but most of our supplements are manufactured in Montana. 🌲⛰️🌲
Q: I have a promo code. Where do I enter it?
A: Promo codes need to be entered in the Shopping Cart section of the Checkout process. Right below your total, click the "I have a promo code" link and enter your code in the box that appears. The cost will automatically be adjusted once entered.
If your discount code is not working, contact us by email or call us at 877-359-6950.
Q: I ordered something. When will it arrive?
A: Shipping times vary, but most orders arrive within a week of purchase. 🥳
Q: How can I track my order?
A: After placing an order you'll be sent an order confirmation. When your order ships, you'll be sent a tracking number, if one is available. If you need assistance with tracking your order, please send us an email or call us at 877-359-6950.
Q: What if I have any problems with my order?
A: We're here to help! If you need assistance with your order, simply send us an email or call us at 877-359-6950.
Q: How do I exchange/return something?
A: Please see our Refund Policy for details.
Q: Do you accept Cash on Delivery or AfterPay?
A: Not at this time.
Q: Can I cancel my order?
A: Yes! If you wish to cancel your order, please contact us as soon as possible after placing your order so we can stop the order from being shipped and issue a refund. If the order has already shipped, please refer to our Refund Policy to see how to set up a return.